Policy Title: Poplars Insurance Agency Privacy Policy Effective Date: [Date Policy is First Published] Last Updated: [Date of Most Recent Revision]
1. Introduction
- Who We Are: Welcome to Poplars Insurance Agency (“we,” “us,” or “our”). Our website address is Igoturinsurance.com.
- Purpose: This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our online forms and live chat.
- Commitment: We are committed to protecting your personal information and your right to privacy.
2. Information We Collect
We collect information that falls into two main categories:
A. Personal Information You Disclose
This is information you voluntarily provide to us when you fill out online forms (like “Get a Quote” or “Contact Us”), use the live chat, or utilize the Client Portal.
- Identification Data: Name, date of birth, mailing address, phone number (832-438-7843), email address (Kesha@poplarsinsurancesolutions.com).
- Insurance/Financial Data: Information related to Auto, Home, Life, Health, Medicare, or Retirement needs, vehicle details, property details, income, policy numbers, and payment information (if processing payments through the portal).
- Account Data (Client Portal): Usernames, passwords, and security questions.
- Communication Data: Content of messages sent via online forms or live chat.
B. Information Collected Automatically (Cookies and Tracking)
When you visit our site, we automatically collect certain information. This helps us ensure mobile-responsive design and analyze site performance.
- Log and Usage Data: IP address, browser type, device information (for mobile responsiveness check), operating system, pages viewed, time spent on pages, and dates/times of access.
- Cookies and Tracking: We use cookies and similar technologies (web beacons, pixels) to track website activity and remember your preferences.
3. How We Use Your Information
We use the collected information for various business purposes, including to:
- Provide Services: To offer, provide, and manage the insurance Products you request (Auto, Home, Life, etc.).
- Lead Generation & Communication: To respond to your inquiries (via online forms or live chat), send quotes, and fulfill CTAs.
- Marketing: To send you information about our services, promotions, or Blog updates (where allowed by law and preferences).
- Security & Fraud Prevention: To protect user accounts and detect fraudulent activity.
- Streamline Operations: To perform data analysis, identify usage trends, and integrate with other systems (CRM, email marketing) to improve service delivery.
- Client Portal Functionality: To allow existing clients to manage their accounts, make payments, and submit claims securely.
4. Disclosure of Your Information
We may share your information only in specific situations:
- Legal Compliance: When legally required to do so, such as in response to a court order or subpoena.
- Vendors & Partners: With third-party vendors, consultants, and other service providers (e.g., insurance carriers, payment processors for the Client Portal, and technical support for live chat) who need access to perform services for us. They are only authorized to use the information for our purposes.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Consent: With your explicit consent for any other specific purpose.
5. Security of Your Information
- We use administrative, technical, and physical security measures to help protect your personal information.
- We use SSL encryption to protect data transmission on our website.
- While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are 100% effective, and transmission of data over the Internet is inherently risky.
6. Your Privacy Rights
- You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- You have the right to request access to the personal data we hold about you.
- You may have other rights depending on your location (e.g., the right to request deletion or correction).
7. Policy Updates
We may update this privacy policy from time to time. The updated version will be indicated by a new “Last Updated” date and the new policy will be effective as soon as it is accessible.
8. How to Contact Us
If you have questions or comments about this policy, you may contact us at:
Poplars Insurance Agency Email: Kesha@poplarsinsurancesolutions.com Phone: 832-438-7843 Address: 12337 Jones Rd. #200-02, Houston Texas 77070